COVID-19 Hearing Aid Service Protocol
In response to the COVID-19 pandemic, and in regards to your safety, we are offering the following hearing aid repair services:
- Oshkosh (Tower West) Office: Hearing Aids can be dropped off at the front desk and will be serviced by the audiologist the same day. If there is an extended wait time, you may be asked to return to your car. We have started limited office visits for hearing aid adjustments and fittings.
- Neenah Office: Same-Day Repair Service (our goal is "while you wait") Please arrive at our Neenah office and call the number listed on the front door. A staff member/audiologist will meet you at the door, accept your hearing aid, and perform the repair while you wait in your car. If an immediate repair is not possible, we will let you know and then call you when it is ready for pick-up or ship it directly to you from the laboratory. We have started limited office visits for hearing aid adjustments and fittings.
Our Menasha and Berlin offices will open with a limited schedule on June 1.